Performance Policies

Ticket Exchanges

There are no refunds or exchanges on single tickets. Subscribers may exchange their tickets up to one hour prior to curtain by calling the box office at 773-878-8864.

Late Seating Policy

Patrons who arrive late will be seated at the discretion of the House Manager. Latecomers may not be seated in their assigned seats until intermission.

Lost Flex-Passes

If you misplace your flex-pass please call the box office at 773-878-8864 and request a replacement.

Running Time

Once a play has opened you may find out the running time by calling the box office and It is also listed on the production detail page on this website.